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Softub Express

  • Hot Tub & Pool
  • East Rochester, NY
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About this business

Home ServicesHot Tub & Pool

Softub Express of Rochester, NY sells America's favorite portable hot tub, Softubs. A better alternative to an inflatable or blow-up hot tub, Softubs are a portable alternative to traditional hot tubs. Softub Express also sells hot tub chemicals and accessories. We service the better part of NY State. A Softub is perfect for those needing hydrotherapy or stress relief. Hydrotherapy can help with arthritis and tendonitis as warm water pressure helps to revive and relax and can reduce blood pressure and boost circulation. Hot ... read more

Location details

825 Fairport Rd, East Rochester, NY, 14445, United States

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Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
5.09 reviews
Hugh Wilkerson's profile image
Hugh Wilkerson 
4 years ago

We bought our new portable hot tub from Softub Express and could not be happier. The website was easy to use and select options. Support was excellent and we had our tub in no time. We didn’t truly realize how portable these tubs are. So easy to roll and use, especially when compared with our old acrylic hot tub. 

marcie sandera's profile image
marcie sandera 
3 years ago

Best experience hands down. I am so happy with every thing! I worked with Jennifer who was so so helpful every step of the way. The tub is awesome, so easy to set up esp with all of the extra help she gave me. Thank you so much for everything. I will def send people your way! 

Kimberly Riskin's profile image
Kimberly Riskin 
3 years ago

Buying a softub was one of the best and easiest decisions we have made! Jennifer helped us from day one and made the entire process as easy as can be! We couldn’t be happier with our new tub, it’s what we wanted and more! 

Jon Kay's profile image
Jon Kay 
4 years ago

We bought a soft tub from our local dealer several years ago. When the power pack stopped functioning we figured it was beyond warranty, but that a factory representative might be able to fix it. We drove all the way to Rochester and they told us they would have to test it and would call us with the results. When they called they said it was junk and asked if we wanted to come get it or they would toss it. We decided to forget it. A year later the local rep told us this was a lie, that the pack could always be salvaged ... read more

Pastor Sadlo's profile image
Pastor Sadlo 
3 years ago

I reached out to SoftTub at the end of June, 2020. I texted back and forth with Jennifer about my wish to have a 6' SofTub. Even though stock was low because of the Pandemic, she found that they did have what I was looking for and within a week's time it was in my backyard. Jennifer was very helpful and got the delivery done quickly!!! 

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Frequently asked questions about Softub Express

How is Softub Express rated?

Softub Express has a 5 star rating with 9 reviews. 

When is Softub Express open?

Softub Express is closed now. It will open on Wednesday at 9:00 a.m.