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Pettis Pools & Patio Facebook

  • Construction
  • East Rochester, NY
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About this business


Pettis Pools & Patio, is your family-run business serving Rochester and the surrounding communities since 1962. Founded that year by Larry and Erma Pettis, our company has grown steadily ever since. We specialize in happy & healthy living by transforming spaces with swimming pools, hot tubs, casual furniture, saunas, and more. 

Location details

825 Fairport Road, East Rochester, NY, 14445, United States

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Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
4.8547 reviews
92 reviews have no rating
Marlene Herman Etlinger's profile image
Marlene Herman Etlinger 
recommend  Recommended
a month ago

We have purchased a patio and sunroom worth of furniture from Pettis. Kathy has been our sales person and has been extremely helpful. Almost all of our purchases were special order and she helped us to pick the exact pieces we needed and in the colors that worked for us (after showing her photos of where we were using the specific furniture). The pieces are all high quality and we have enjoyed some of them for almost two decades! 

Great price, quality and installation 

Business response:

Hi Tim, thank you so much. Your review means a lot to us and lets us know we’re on the right track! 

Our hot tub was delivered as promised. Our old 20 year old tub was removed by a very professional team of young men and the new tub placed in position. We are waiting on the electrician to hook it up. This is our responsibility and Pettis even referred us to an experienced electrician who knows how to install the new hot tub. Very pleased! 

Business response:

Hi, James. We are delighted that you had a great experience with us. Thank you for taking the time to rate us! 

Melissa Mccutchan's profile image
Melissa Mccutchan 
recommend  Recommended
a year ago

i love Pettis pools we used to have a pool at my moms house from here and I know one of the members of the family 

Business response:

Thank you so much for your kind words, Melissa. We really appreciate you taking the time out to share your experience with us. Cheers, Pettis Pools & Patio 

Tammy Baxter's profile image
Tammy Baxter 
recommend  Recommended
a year ago

Great experience. Knowledgeable and friendly store staff and delivery crew. Tub even came in 2-3 weeks early! 

Business response:

Thank you so much for your kind words, Tammy. We really appreciate you taking the time out to share your experience with us. Cheers, Pettis Pools & Patio 

Hernandez Kelly's profile image
Hernandez Kelly 
recommend  Recommended
a year ago

We recently purchased a spa from Pettis pools had a great sales experience and delivery was fast and easy. After delivery was done with the installation we noticed one of the fountain lights was not working. He set up a fast appointment to come for service and they did and the gentleman that came texted immediately not very long at all very knowledged serviceman. On a scale of 1 to 10 I would rate Paris sales service and the overall experience a 10. A big Thank You to Mike Iamele, the owner and the serviceman, all were very ... read more

Business response:

Thanks, Hernandez, for taking the time to review Pettis Pools & Patio. We know it takes time and we appreciate it! We’re glad you had a good experience. 

Robert Hernandez's profile image
Robert Hernandez 
recommend  Recommended
a year ago

Excellent service would recommend to all my friends and family. 

Business response:

Thank you very much Robert. We greatly appreciate your business! 

Tony Rutherford's profile image
Tony Rutherford 
recommend  Recommended
a year ago

Did a complete makeover of our backyard and Pettis Pools was there every step of the way. Fiberglass pools are new and upcoming but exactly what we wanted. Pettis Pools are one of the few people in the area trained and skilled to sell and service them. We went with the Thursday Pools Aspen 40x16 inground fiberglass pool model, an electric heater and Vita Grand hot tub. The install teams were headed by Steve Gross and Jeff Ames who were not only extremely skilled but very professional. Kelli McBride organized everything to ma... read more

Business response:

Thank you for your kind words Tony! We are extremely proud of our talented staff, as well as the other businesses we recommend. Your backyard makeover is amazing and thank you so much for sharing the pictures! Enjoy and GO BILLS!! 

Mark Robinson's profile image
Mark Robinson 
recommend  Recommended
a year ago

Pettis is top notch in every aspect of business. I have had nothing but great experiences with the service, parts, and even sales department. i recently purchased a Wellis hot tub which we are loving. The salesperson Ron was great and so were the guys who delivered it. I use Pettis for my person pool and also for the pools at the properties I help manage. I would highly recommend Pettis pools for all of your backyard fun. 

Business response:

Thank you for your kind words Mark and for taking the time to share your experiences with us. We appreciate you! 

Frequently asked questions about Pettis Pools & Patio Facebook

How is Pettis Pools & Patio Facebook rated?

Pettis Pools & Patio Facebook has a 4.8 star rating with 547 reviews. 

When is Pettis Pools & Patio Facebook open?

Pettis Pools & Patio Facebook is closed now. It will open on Wednesday at 9:00 a.m.