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Pettis Pools & Patio

4.8
  • Swimming Pools
  • East Rochester, NY
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About this business

Home ServicesSwimming Pools

Pettis Pools & Patio has been providing pool supplies, patio furniture, and other backyard products to homeowners throughout Greece and Hilton, NY since 1962. The local and family owned company will install in-ground pools, above ground pools, hot tubs, home saunas, and more to transform your home... 

Location details

825 Fairport Road, East Rochester, NY, 14445, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.8146 reviews
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Kirk VanHouten's profile image
Kirk VanHouten 
4 months ago

I bought a Max 481 hot tub from Pettis 9 years ago, after researching tubs extensively and deciding I wanted one without blown foam insulation. Kathy helped me extensively, and patiently, with the many questions I had about such a permanent and expensive addition to my home. She never pressured or “sold” me at all, just kindly answered questions with knowledge clearly acquired from working with these products for years. Everything was delivered and installed exactly as promised and on time. More important to me has been the ... read more

Courtney Mathewson's profile image
Courtney Mathewson 
4 months ago

If you want a company and their associates to care about the money you are spending at their business, go to Pettis. Their pools are high quality and great price! Blaine is a wonderful associate, he walked us through the purchase of our pool step by step and reassured we understood everything top to bottom. 

M Coyle's profile image
M Coyle 
2 years ago

Pettis built our pool last summer during quarantine. They helped us make the best of a bad situation. The owner even gave us an amazing deal on a hot tub to help compensate us even though the construction delays were not their fault at all. We were thrilled with all of the contractors Pettis sent to our home and today we have a beautiful inground pool because of their hard work. Kelli at Pettis is by far one of the best customer service reps that we’ve dealt with on any project. She has helped us with a few minor issues,... read more

Heidi Quinlivan's profile image
Heidi Quinlivan 
7 months ago

We have been a 20+ year old customer of Pettis Pools and have been happy all those years until now. We have a Softub and have purchased all our chemicals and filters for it there too. Whenever there was a service issue (which was rare) they fixed it quickly. I recognize we have an old hot tub so it is not surprising we are having problems with the power pack now. Initially the way the service was handled was very frustrating. I am happy to say we are the road to resolution and appreciate John's (co-owner) time today. Will... read more

Karen Smith's profile image
Karen Smith 
4 months ago

Wow! Our Softub motor needed repair. I dropped it off at Pettis E.R. and within an hour they had it fixed and ready to go. Thank you for the great service. 

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Frequently asked questions about Pettis Pools & Patio

How is Pettis Pools & Patio rated?

Pettis Pools & Patio has a 4.8 star rating with 146 reviews. 

When is Pettis Pools & Patio open?

Pettis Pools & Patio is closed now. It will open tomorrow at 12:00 p.m.