When I arrived at the show room at Isaac's Pool and Spa I knew I had found the professionals when it comes to hot tubs. Matt showed me the different spas available and helped me pick out the best one
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From the beginning of shopping for a hot tub until purchase and delivery we have been completely satisfied with Isaacs. Matthew was very knowledgeable and took time to answer all of our questions. We checked several dealers and we were most impressed with Matthew's knowledge of the products. The delivery crew members were professional working well together and helpful explaining how to fill and get started.
Paul was outstanding and quickly identified our problem with an annoying leak that we have been experiencing. Customer service is hard to come by these days, but he and the entire Isaac's family are wonserful. the professionalism and customer care is unmatched in the region. we recommend them for all of your pool and spa needs.
Bob & Paul did a great job servicing my pool. They made a few repairs, but they also took the time to explain the system and how to care for it. I really appreciated the time they took to go above and beyond. I would definitely trust them to do more work in the future! Thank you!
I love Isaac's and the bioguard products. I drive from kingsport to jc even though I have a bioguard dealer closer because of the service I get. ❤ thanks heather!
We had went to many spa dealers and was told it would be months, we went in to Isaacs after seeing them set up at home show in Kingsport .
We spoke with Matthew which explained in detail options and we are thrilled with the free flow spa we purchased. Exactly what we wanted. Delivery within 2 weeks and enjoying daily ! We had our water tested and received great service at the counter for that also! Great people to do business with I highly recommend A+
Very happy with the service. Employees were very friendly and knowledgeable.
Called the store with a question about my swimming pool. Went to voicemail. I didn’t leave message nor callback, but Ms Heather, by way of Caller ID, called me back within minutes.
Discussed my predicament. Low and behold there was hope!
I was told by two of Isaac’s competitors that in order to correct my situation, I’d have to drain roughly 90% of my pool water! Yikes!!
Ms Heather and the Water Bar-ristas, however had a much, much better solution!
Drove on over with a water sample, and within 15-20 minutes, Ms Heather and... read more
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