Cypress Custom Pools
12111 Spring Cypress Rd, Suite D, Tomball, TX 77377 United States
https://cypresscustompools.com/
Home Services
Closed now
About
So many pool builders today offer design services without a true sense of what that term really means. Their customers are offered a menu of shapes and features, measurements are taken, and the homeowner’s choices are put into a rendering to show what the finished product will look like. We take a somewhat different approach. During our 25 years in business, we have designed & built over 3,000 projects, and we are a zero-debt company, and we have a 100% satisfaction rate with all of our customers.
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Gus K on BBB
5 years ago
05/25/2018, 05:22 AM
It all started when Brandon ********, a designer and sales representative, visited me in my house to design and quote a new pool in my back yard. Being also a talented engineer, Brandon was able to custom design the perfect pool for my house given the difficult existing landscape and underground utilities. The design was brilliant in all aspects, including the physical layout and equipment selection. Brandon's honesty was so high and "brutal" earning my full trust in him. Brandon introduced me to the President Brian ********who is one of the kindest business people I have met in my life. We executed the agreement and were ready to schedule the commencement of the pool construction. On the first day of excavation Brian (President) was in my house personally supervising operations. The execution phase went smoothly thanks to Hope, the brilliant scheduler and no-nonsense coordinator, Jose, the construction manager and efficient and quality crews that executed exactly as designed. It's has been almost a year now and I have no doubt in my mind that if I needed anything in the future this company will be there for me. I have no hesitation in recommending it to anybody who wants a custom pool designed and built.
Alison Edens Robinson on Facebook
5 years ago
05/23/2018, 18:18 PM
Cypress Custom Pools built a beautiful pool for our family! We were very happy with the entire process and I would highly recommend CCP for your pool needs. We were happy with all of the trades who worked on our project. Brian and staff were easy to reach and responded to any questions or concerns in a timely and appropriate manner.
Sarah Harty on Facebook
6 years ago
11/06/2017, 10:16 AM
Have had my pool for a year now and love everything about it. The installation process was easy and amazingly clean. The design was perfect for my small backyard. I appreciated that the designer truly listened to me and worked to keep everything within my budget. I would recommend Cypress Custom Pools to anyone!
Janet LaFave Hall on Facebook
6 years ago
05/16/2017, 15:57 PM
Brian, Matt, Jose, Hope and Ruben were the best! We had a pool and custom bar put in our backyard and it turned out fabulous. This is the second pool that we had done by Cypress Custom. The first one was back in 1999. They were very easy to work with and came in on budget with no hidden expenses or surprises. They went out of their way to ensure that we were a happy customer. We are so excited to enjoy our new backyard for the summer!
Alefiya Akbarally on Facebook
6 years ago
04/06/2017, 17:23 PM
After extensive research, my husband and I only felt comfortable to proceed with Cypress Custom Pools. They did a beautiful remodel and repair of an existing pool. Hope was an absolute pleasure to work with. I would recommend this company highly.
Krista Johnson on Houzz
6 years ago
12/31/2016, 18:14 PM
The old saying of you get what you pay for it's absolutely true for Cypress Custom Pools. They are not the least expensive pool construction company around, but I definitely believe they are the best.
Over the last 10 years I have used them twice to install a pool. That alone should say something. I wouldn't spend that much money with the same company twice if I didn't believe in their product. This is our third pool to put in. The first one was with another company that was just okay. As I mentioned I have used this company twice since 2007 and would do it a third time too. Their attention to detail, use of quality material, and focus on the customer is beyond outstanding.
Their customer service is some of the best I have ever experienced. (and I know exceptional customer service, because I make my living improving customer service)
On several occasion they have helped me out on things that should have been outside of normal service or warranty. Most recently I was having a problem and it was 3:30 PM on a Friday before a holiday. Brian, the owner took the time to call me while he was driving between Austin and Houston and walk me through the steps I need to take to resolve the problem. He then followed up with me again later that night to make sure that everything was working.
In summary, I will always recommend this company to anyone needing a pool construction company!
Katie Jozwiak on Facebook
8 years ago
02/10/2015, 11:46 AM
Love this company! They build such beautiful pools!!