Cypress Custom Pools
12111 Spring Cypress Rd, Suite D, Tomball, TX 77377 United States
https://cypresscustompools.com/
Home Services
Closed now
About
So many pool builders today offer design services without a true sense of what that term really means. Their customers are offered a menu of shapes and features, measurements are taken, and the homeowner’s choices are put into a rendering to show what the finished product will look like. We take a somewhat different approach. During our 25 years in business, we have designed & built over 3,000 projects, and we are a zero-debt company, and we have a 100% satisfaction rate with all of our customers.
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Nicole Garza on Facebook
a year ago
02/02/2022, 05:59 AM
Leanna was our designer! She did an amazing job! Our pool was completed in June 2021, just in time for summer! They worked quick and everything came out perfect! It took approximately 2 months to complete! Our pool is everything we imagined and more! Cypress Custom Pools was very professional and quick to respond to our questions/concerns through the process!
Azalia Imperial on Facebook
a year ago
12/19/2021, 09:50 AM
Our overall pool build with CCP’s was great! Started with Gary putting our needy vision together. He’s a very professional designer that listens! Right before our dig Joe our project manager came by and walked us through the whole process from dig to pool school and answered all our questions. Joe did an outstanding job managing the project, daily at times and kept in constant communication the whole time which was huge considering my husband questions everything. :) Joe truly was the MVP on this project. It was impressive seeing him coordinate all the subs and fulfilling his 6-8 week timeline for completion. Guillermo and Kyle completed the great experience. Guillermo was very informative as he serviced the pool and Kyle did a great job telling us how to maintain our new investment. Thank you CCP’s for building our pool that will bring us tons fun and memories! We highly recommend you all to our friends and family.
Priscilla Graham on Facebook
2 years ago
09/08/2021, 16:02 PM
This is a wonderful company. We took delivery of our pool in August of 2021. We love it. This was an incredibly wet spring/summer which delayed construction quite a bit. AJ kept us informed of the progress throughout construction. The crews worked around the rain whenever possible. Lauren, our designer, worked with us to get a beautiful pool. Use them, they are totally worth the price.
Gus K. on BBB
2 years ago
06/03/2021, 13:31 PM
After four years since my pool was constructed, I am still amazed at the brilliance of the design, the state of the art equipment, good construction and rock quality and above all attention to details. I wish to thank Brian, the Owner, assigned a great team to work on pool . He the best Owner I have dealt with both professionally and ethically. My special thanks go to Brandon for designing a pool incorporating my requirements, the limitations of my house and city requirements.
Business Response:
Thank you Gus! you were an absolute pleasure to work with! I have been involved in well over 5000 new pool builds in my career and you stand out as the kindest person I have EVER worked for! Thank you for your continued support and Im glad you call you my friend! Kindest Regards, Brian ********
Ryan Tillman on Facebook
2 years ago
04/20/2021, 19:56 PM
We just finished with the construction of our pool and Pergula that was completed in less than 60 days...including the delay caused by the freeze. Gary worked with us during the design process and was extremely open to our ideas while mixing in his suggestions based on previous pools he designed. He did an amazing job with our design and was always available throughout the project to answer questions and help us with any changes.
Joe was our construction manager and has to be one of the best at what he does in Houston. He was amazing at keeping us updated on what subs were coming each day and what they were doing. He was always available to answer questions whether it be in the evening or on the weekends when we texted him. Although we had a fairly smooth process, there are will always be small hiccups that occur throughout any construction project and he was on top of getting it corrected or fixed immediately.
The last stage involved Kyle and his service team that taught us how to maintain and service the pool. He was very thorough and detailed during his visits.
Overall, we are extremely pleased with our decision to go with Cypress Custom Pools. There are so many choices when it comes to building a pool, but only a few that meet the true quality standard of professionalism, quality work and customer service. CCP hits all 3 of those and we highly recommend them.
Stacy Lorraine on Facebook
3 years ago
08/17/2020, 17:48 PM
We completed our pool build with CCP on Aug 1, 2020. The entire experience was pleasant from the moment LeAnna came to our home to discuss designs. LeAnna is very professional and an expert at pool design. She was always available for any questions..and I had a lot! I’m very picky and detailed and they came through will flying colors! We get so many complements on our custom pool with how it wraps around our preexisting patio. As with any construction project there were a few issues that arose, but how CCP handled everything was above and beyond. I had complete trust in them. From the beginning, they did what they said they would do and stayed in constant communication with me. I needed help one night and Brian was at my house in 10 mins. Brian is extremely knowledgeable with pools, kept his word, and was always readily available for any questions. AJ was our superintendent and managed everything from start to finish. He followed up with me to ensure the contractors did their jobs, and called me back ASAP when I had questions. Kyle helped us start the pool and taught us how to run it. He was very patient and kind. There is a learning curve with having a pool put in. Knowing what I know now, I am even more thankful to have gone with CCP. Their professionalism from start to finish, the high quality Pentair products they use, and their company warranty on workmanship are a few of the reasons I highly recommend them. I get nothing for writing this review. I just want to show my gratitude and help anyone looking to build who may be researching companies. Do yourself a favor and go with CCP!
Taylor Stein on Facebook
3 years ago
04/28/2020, 21:49 PM
We finished up our build with Cypress Custom Pools earlier this year. We were planning to sign a contract with another builder before a friend made the recommendation to contact CCP. From the very first meeting with Lauren, to the final pool school, the team at CCP exceeded our expectations. Their customer service stood out, with transparency and fantastic communication throughout the project. We are very happy we went with Cypress to transform our backyard. Looking forward to enjoying our pool with friends and family for years to come! Thank you to Brian, Lauren, AJ, Reuben, Kyle, and the whole team at CCP!
Amy Poynor McHenry on Facebook
3 years ago
04/15/2020, 20:00 PM
I absolutely love our pool. Gary, Joe, Ruben and the entire crew did an amazing job. They were very professional. Everything went smoothly. No complaints at all. I would highly recommend Cypress Custom Pools! Thank you so much!
Cindy Barrett Laufer on Facebook
3 years ago
04/02/2020, 17:51 PM
I am an out of state owner so let’s just lay that there. We had a very high end pool installed. Now add Covid and we cannot even set eyes but once on the pool before we pay our final payment. The entire team from Lauren our designer, to AJ the superintendent, were amazing. Any hiccup we perceived in the project was immediately dispelled and dealt with. We have made our final payment and have not even put a toe in our pool as we cannot even travel to Texas. Guess what? We have a pool company to clean the pool...we had a landscaper that they assisted us with. Basically they have gone waaaaay above any white glove service anyone could want. I vetted several pool companies and swallowed hard and hired them. I have a beautiful end product. I cannot wait to actually see it. Everyone remain healthy and safe. This pandemic will pass. Thank you Cypress Pools.