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Welcome to Burton Pools & Spas, your source for backyard fun. We have everything you need to build your backyard paradise, from custom pool construction and design to luxury hot tubs and swim spas to outdoor living products and more. With two convenient locations to better serve homeowners throughout Northern Arkansas, Oklahoma and Missouri, we're committed to bringing quality and value to your backyard.
725 South 48th Street, Springdale, AR, 72762, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I cannot express how well my experience went with Burtons’s. From the initial meeting with Mark Testerman, to pool installation, deck installation with Wesley Rhodes and lastly my final walk thru with David Montes. Every member was professional and customer service was lights out. Plus, the entire process went very, very fast. I will be swimming 2 months earlier than I would have expected. Just wow!
Business response:
Hi Harry, we’d just like to thank you for taking the time to write this review. We’re glad you had a good experience with us. We appreciate your business, thank you again!
Hugo and Sergio completed the initial dig and getting the pool in the ground in one day! They did a great job! David and Josh completed our final dirt work and also completed that in one day. Concrete crew (sorry, didn’t get their names) also did nice work. We’ve been happy with each crew that worked on our pool.
When building pool they were more than great. We knew just what to expect. Communication and customer service was great. When buying hot tub, my experience was awful. They promised delivery 5 months out and then changed it to 7 months out TWICE without telling me or contacting me. We changed it back and they moved it out again without telling me. I cancelled the hot tub after waiting 5 months. Poor poor poor customer service at the hot tub level.
We had an above ground pool for 17 years and only used Burton Pools for everything. Just had a in ground pool installed, came on here to give a review... read the other reviews. To the (bad) reviewers I have no idea what company you guys dealt with because everyone from the sales person to the pool installers to the water testing guys. We have never been mistreated or ignored or any bad experiences. They have all been VERY helpful and gone above and beyond to help us with our pool needs. I will use them as long as I have a p... read more
Great buying experience beginning to end. The first time we came in my wife and I was just browsing, and the sales guys were not pushing at all. Once we were ready to actually purchase a pool a year later Micha was very patient with us, answered all of our questions, and listened to our requests. The construction was finished in the time frame they told us, and it's been the best major purchase we have ever made.
They built our pool three years ago, and I have had nothing but a positive experience since! I use them for everything
Burton Pools & Spas has a 4.9 star rating with 575 reviews.
Burton Pools & Spas is closed now. It will open on Wednesday at 9:00 a.m.